John Moore - Former CEO - The Nuance Group
“Very rarely in my business career has an individual made such a difference to my own strategic thinking or been more constructively challenging than Peter James Ryan has. Peter and I have worked together in my capacity as Chief Executive Officer of The Nuance Group – the world’s largest travel retailer. Nuance in Australia is a $500 million retail group and operates under the dominant Downtown Duty Free brand. In an industry that has been facing constant challenges from September 11, to SARS, to Bali bombings and a rapidly changing consumer profile, there has been a serious need for change. As a Chief Executive I seek good counsel, critical judgment, and clearly defined executable ideas from whomever I am working with – Peter was a key contributor to our thinking and doing. Peter brings a unique perspective to his clients. Don’t be surprised if he turns a lot of things upside down in order to help you and you team see the future. You might see RED but not on your balance sheet if Peter has anything to do with it.”